Once again theWHIR will be sponsoring the Networking Lounge at HostingCon 2008, the largest gathering of hosted service professionals in the world.

theWHIR team will be on hand to facilitate important business connections and provide a relaxed and comfortable environment complete with refreshments where you can meet with potential or existing clients and partners. Wireless internet access will also be provided.

Feel free to schedule meetings at the Networking Lounge Booth # 627 located in the far right corner of the show floor. If there is any way that you would like us to assist in making the right connections, please do not hesitate to contact us directly.

The July 2008 issue of WHIR Magazine will be available at HostingCon and will be a great supplement for you during the show as we have included notes throughout the issue intended to steer readers toward the sessions and exhibits where they can meet the people and companies they're reading about on the page.

While at the Networking Lounge you can enter our draw to win a 50" HDTV Plasma with 5.1 Surround sound and Wireless Sub-Woofer (open to USA residents) and an 8GB iPod Touch for International residents.

We look forward to meeting you at the Networking Lounge.

To compliment our existing team, we are now looking to recruit an Account Coordinator to join our Intensive segment and primarily support the Account Managers.

This is a key element within the Rackspace Intensive Support Account Management function.

Key responsibilities include:

• Creating and maintaining customer records in both electronic and paper file management systems
• Arranging Implementation Calls between Rackspace reps and customers
• Creating agendas and ticket relating to post-sales implementations and taking meeting notes
• Coordination between BDC and the Data Centre to monitor the progression of customer requests to maintain customer records.
• Creating checklists and tickets for quality assurance purposes
• Tracking new customer builds and new servers for existing customers
• May interact with new and existing customers on the status of their requests via tickets, e-mails and phone conversations
• Running custom reports for the team
• May serve as a backup to the Account Manager in their absence
• Co-ordinating team wide reports, training and other administrative functions

Requirements:

You must also have the following:

• Prior knowledge of a technology based service oriented industry preferred
• Experienced in working within an administrative or customer facing environment
• Knowledge of servers/computer hardware and software an advantage – or an aptitude and desire to expand technical knowledge

The position of Business Performance Analyst will be responsible for designing and monitoring key business performance metrics specifically relating to internet domains and internet domains secondary markets.

The position will require excellent analytical skills, ability to effectively communicate results to executive management, and the ability to maintain a positive attitude while working in a dynamic, fast paced environment.

The position will be evaluated based upon ability to generate actionable and measurable revenue producing changes in a given business unit.

PRIMARY RESPONSIBILITIES:

• Design and monitor key business metrics
• Ad-hoc analyses
• Development of forecast and trending models
• Prototyping of reports and dashboards
• Use statistical and data mining techniques to find new revenue opportunities
  

QUALIFICATIONS:

• 2 plus years experience
• Bachelor’s degree
• Familiarity with statistical and analytical techniques, including trend analysis, forecasting, modeling, and experiment design
• MSSQL or comparable software experience
• MS Office Suite experience
• Excellent written and verbal communication skills

ADDITIONAL SKILLS (not required):

• Experience with statistical software a plus
• Experience with website ecommerce or branding a plus
• Experience with Web-based reporting and analytical tools a plus
• Experience with OLAP a plus
• Six-Sigma business improvement methodology certification a plus

WiredTree is looking for experienced full-time system administrator/support technicians to join our team in our downtown Chicago office. We are a fast growing Linux-based managed hosting company who provides a variety of solutions from virtual private servers to dedicated servers to complex clusters for clients worldwide. We have a very strong focus on providing fast, accurate, and personal customer service. Hours: 8AM to 8PM on a 4 days on, 4 days off, 3 days on, 3 days off rotation. This will include some weekends and Holidays.

Primary Responsibilities: - Providing fast, accurate and detailed technical support through helpdesk and phones - Building, repairing, and deploying servers - Troubleshooting x86 hardware issues - Troubleshooting Linux software issues - Troubleshooting network issues - Quickly responding to, and repairing, failed services

Personal Requirements: - Excellent customer service skills - Excellent communication skills (written and verbal) - Strong logic and problem-solving skills - Genuinely enjoy helping people - Puts in the extra effort up front to "do it right" the first time - Highly motivated, excellent work ethic - Able to multi-task efficiently - Extremely conscientious and proactive - Must follow through at all time

Minimum Technical Requirements: - Advanced Linux System Administation Experience (4+ years minimum) - CentOS/RedHat Enterprise - In-depth cPanel/WHM experience from the command line - Advanced troubleshooting and configuration experience with: Apache, BIND, MySQL, cPanel, Exim - Working knowledge of TCP/IP, IPTables, HTTP, DNS, SMTP, FTP, MySQL - x86 Server Hardware Knowledge - RAID cards, kernel modules, rackmount systems, etc. - Basic Scripting and Debugging Knowledge (PHP, Bash, Perl) - Datacenter Environment Experience - Racking Servers, Cabling, etc. - Apache/PHP/MySQL Optimization

I just want to make sure WHIR readers are informed about all that theWHIR has to offer. In case you were not aware the Web Host Industry Review (thewhir.com) provides a wealth of information on Green IT over at GreenDataCenterInfo.com featuring news, features, articles, videos and whitepapers that are relevant to the Green IT movement. It is regularly updated with information from various sources. When you have a moment you may want to check that out and let us know what you think, we welcome your thoughts and suggestions. I also want to thank our sponsors Glowhost and SoftLayer for their support. Our latest issue of WHIR Magazine is also our first Green Issue and you can read the digital edition online now or subscribe to the free publication.

Snap shot of GreenDataCenterInfo.com.

If that is not enough, you can also find current Web hosting jobs over at Webhostingjobs.com, the official job board for the web hosting industry. You can post and search for jobs all for free, subscribe to the job rss feed and more. Current jobs are also listed on theWHIR blogs section of our website to ensure maximum visibility for your job listing. As always your thoughts and suggestions are also welcome.

Snap shot of WebHostingJobs.com.

The 2008 cPanel Conference is winding down today with fewer sessions and a more relaxed final day of the event. Anastasia Tubanos will soon provide you with a full recap on her WHIR TV Blog so stay tuned. In the meanwhile take a look at this industry event in photos. You can also view more on theWHIR Flickr stream.

The cPanel team at the Day 1 networking reception.

TheWHIR table at the cPanel Conference on day 1

The TrustWave table at the cPanel Conference on day 1

Attendees rocking out on night 2 of the Microsoft sponsored dinner and mixer. The xBox 360 game Rockband provided lots of entertainment for all in attendance with many trying their hand at the drums, bass and guitar. A good time was had by all.

Thank you cPanel and all the event sponsors for an educational and enjoyable experience. The entire WHIR team is happy to have been apart of it.

TheWHIR team has been busy at events the last few months and we are now planning on attending both the cPanel Conference 2008 and LTPact 2008 a conference put on by the folks at Layered Technologies this month. cPanel Conference 2008 is in its 3rd year and promises to be more in depth, including more advanced topics than the previous years. There will be guest speakers in addition to cPanel Developers. Also taking place will be panel discussions with some of cPanel's Developers and Technical Support Specialists. With the upcoming release of cPanel Server Suite for Windows scheduled for 2008, the conference will have several sessions geared towards the new product and how it will significantly enhance Windows based hosting operations. Conference registration is once again very reasonable at $60.00 USD per attendee. Attendees will be able to meet vendors and producers of software plug-ins that work with cPanel and service providers that deploy cPanel. As the host of the conference, cPanel will be providing a cocktail reception with a top shelf open bar on the evening of the 11th and a sumptuous dinner for all attendees and exhibitors on the 12th. Lunch and breakfast will be provided both days. You can register for the event taking place in Houston, Texas on June 11th - 13th, 2008. LTPact 2008 also in its 3rd year will be held in Las Vegas, NV at Caesars Palace Resort from June 25th through June 27th. This three day conference allows you get the most current information in the hosting industry by hearing first hand from industry analysts, key industry players and a whole host of other companies and individuals who are leaders in the hosting environment. If you're looking for the best place to find the right information for your hosting needs, then LT PACT 2008 is the place for you! Attendees will: ? Increase revenue with improved business practices. ? Learn industry insights while networking with industry leaders. ? Be exposed to the latest in innovative technology. ? Mingle face-to-face with the LT team. ? Participate in our Texas Hold'em Tournament with $5,000 in cash prizes (and no entry fee). ? Experience Las Vegas: come early and stay late! You can register for this free event here. TheWHIR team as well as WHIR TV looks forward to meeting you in Houston and Las Vegas. Please be sure to stop by our booth and say hello on or off camera. Pick up a recent copy of WHIR Magazine and a free WHIR t-shirt. Also look out for photos from theWHIR flickr photo stream and WHIR TV video interviews of key Web hosting industry personalities after each event.

As I mentioned last week theWHIR team is in attendance at the 3rd Annual Parallels Summit 2008. The event is taking place at the lovely Art Deco Omni Shoreham Hotel in Washington, D.C. The day began promptly at 8am with a bit of a line up at the registration desk but the folks at Parallels were sure to sort that out before long. The attendee list exceeds 700, so I am certain that this event is the largest since its inception.

The red shirt clad Parallels team is in full force because they seem to be everywhere. The Web hosting industry who's who is also in attendance and includes Platinum Sponsor Microsoft as well as representatives from SoftLayer, Comodo, Bobcares, SmarterTools , PlusServer and so many more.

The sessions are well attended and the feedback I have received so far is that they are quite valuable, especially for the folks traveling long distances to network and learn more about the Parallels portfolio of products. If you are at the event be sure to stop by theWHIR networking lounge and leave your business card to win an 8GB iPod Nano. Look out for additional blog posts on this event as the day progresses as well as additional coverage tomorrow, along with WHIR TV video coverage in a couple days.

May 19th and 20th is the highly anticipated Parallels Summit 2008. The 2008 event will focus on SaaS, Hosting, Virtualization, Automation and Green Computing. theWHIR team along with WHIR TV will be present and we are pleased to be sponsoring the Networking Lounge. A spacious and inviting networking space complete with wireless internet access and refreshments.

It is our pleasure to help facilitate important connections in the WHIR Networking Lounge and we hope to create the perfect environment for such connections. Feel free to reach out to theWHIR team as you visit the lounge, we will have our May Green Issue of WHIR Magazine on hand.

You will also have a chance to win 1 of 2 8GB iPod Nano's that we will give away on each day of the event, in celebration of our 8th Year of Excellence. Stop by our table located in the WHIR Networking Lounge and leave your business card for a chance to win.

We look forward to seeing you bright and early Monday morning in Washington, DC. If you have not yet registered for the event you can do so here.

The folks at Peer 1 are at it again and as noted earlier this week in theWHIR News they have added a $10,000 contest to make things even more interesting.

Episode 2 of the "Growing Pains" video series is also humorous although not as funny as the first episode I must say. What I would have loved to see is a quick recap of the first episode at the beginning to refresh my memory.

To win the $10,000 grand prize which consists of 12 months of managed hosting at PEER 1 ($6,500 value), an Apple MacBook Pro 15-inch 2.5 GHz Laptop (approximate value $2,500) and a Sony HD Camcorder HDRSR10 (approximate value $1,000) you would need to upload your short video and share your web hosting growing pains, funny dealings in running your online business or troubles in getting it off the ground. If you video is selected you could be a winner.

I have noticed that folks in the Web hosting industry tend to be a little shy so I do hope to see some interesting and laugh out loud funny video entries. Good Luck to one and all and let us know if you submit a video, theWHIR readers would love to give you a preliminary review.

What do you think of this "Growing Pains" episode?

PEER 1 Growing Pains: Episode 2
by rsodhi

Candice Rodriguez Web Host Industry Review